Refund policy

Last updated: July 17, 2026.

If a campaign fails

Nothing to get back — you were never charged. Your card was securely saved, not charged, while the campaign ran. If the campaign missed its goal by the deadline, no charge is ever made. You pay nothing.

If a campaign succeeds

Your card is charged for the pledge amount plus shipping. Refund window depends on the reward type:

• Physical-product rewards: 30 days after the founder marks the reward shipped. Founder covers return shipping if the product arrives damaged or not-as-described.
• Digital rewards: 14 days after delivery.
• Donation pledges: non-refundable once the campaign has succeeded — the founder has the funds.
• Experience / event rewards: refundable up to 14 days before the experience date.

If a founder breaches the milestone plan

Missed milestones don't automatically trigger refunds — but they are public on the campaign page, and our admin team has the discretion to issue refunds when a founder is clearly not delivering. Email info@wecanlendyoumoney.com if you believe a refund is warranted.

How to request a refund

1. From your Backer Dashboard, find the pledge.
2. Click "Request refund" — explain the reason.
3. Founder has 7 days to respond. If they decline or don't respond, we mediate.
4. Refund processed within 5-7 business days back to your original payment method.

Disputes

If you can't resolve through our process, your card-issuer chargeback rights are preserved. We work with you and Stripe on dispute documentation.